THE GOOD PAW PROJECT CIC
TERMS & CONDITIONS, DISCLAIMERS & POLICIES
1. Legal Status & Purpose
The Good Paw Project CIC (“we”, “us”, “our”) is a community interest company registered in England and Wales.
Registered Office: 5 Moortop Road, Huddersfield, HD5 0PL
Company Number: 16877539
Our purpose is to provide community-based support to pet owners through fundraising, education, access to pet food and supplies, and general nutrition guidance, subject to available resources.
Nothing within these terms creates a legal entitlement to goods, services, or ongoing support.
2. Acceptance of Terms
By accessing our website, purchasing goods, entering raffles, making donations, requesting or receiving support, or engaging with our educational content, you confirm that you have read, understood, and agreed to these Terms & Conditions.
3. Scope of Services
These terms apply to all activities operated by The Good Paw Project, including but not limited to:
Sale of gift boxes and merchandise
Fundraising activities and donation appeals
Raffles, prize draws, and competitions
Distribution of donated or purchased pet food and supplies
Free nutrition guidance and educational materials
Website use, downloads, forms, and communications
4. Distribution of Pet Food & Supplies
4.1 Nature of Distribution
Pet food and supplies distributed by The Good Paw Project are provided:
On a discretionary basis
Subject to availability of stock and funding
Without charge or at subsidised cost
Without guarantee of continuity or suitability
Provision of food or supplies does not create an obligation to continue support.
4.2 Eligibility & Allocation
We reserve the sole discretion to determine:
Eligibility for support
Quantity, frequency, and type of items provided
Duration of any assistance
Support may be prioritised based on assessed need, safeguarding concerns, stock availability, and operational capacity.
4.3 Responsibility for Feeding & Use
All food and supplies are provided “as is”. By accepting food or supplies, recipients acknowledge that:
The Good Paw Project does not provide veterinary or medical advice
No individual dietary assessment has been undertaken unless expressly stated
Recipients remain solely responsible for ensuring suitability for their pet
Veterinary advice should be sought where a pet has medical conditions, allergies, or special dietary needs
We accept no liability for adverse outcomes arising from feeding decisions or product use.
4.4 Donated & Surplus Stock
Food and supplies may include:
Donated items from third parties
Surplus stock
Short-dated items (distributed within safety guidelines)
All items are handled in good faith.
We follow all applicable pet food safety regulations and will not distribute any item that is known to be unsafe or past its “use by” date.
While reasonable care is taken, we cannot guarantee manufacturer warranties or original packaging integrity.
5. Free Nutrition Guidance Disclaimer
Any nutrition guidance provided by The Good Paw Project:
Is general information only
Does not constitute veterinary advice
Is not a personalised feeding plan for your pet
Does not replace professional diagnosis or treatment
No advice provided should be relied upon for managing medical conditions
Pet owners remain fully responsible for feeding decisions and outcomes.
Always seek the advice of a qualified veterinarian for any specific health concerns or dietary requirements your pet may have.
6. Educational Content Disclaimer
All educational materials, including blogs, guides, calculators, PDFs, social media content, and downloads:
Are provided for general informational purposes
Reflect knowledge available at the time of publication
May not be suitable for all dogs or circumstances
We disclaim all liability arising from misuse, misinterpretation, or reliance on such content.
7. Gift Boxes & Product Sales
7.1 Product Nature
Products sold by The Good Paw Project are intended to support fundraising and awareness objectives. Products do not claim to provide health, medical, or therapeutic benefits.
7.2 Orders, Delivery & Refunds
Dispatch times are indicative only.
Refunds & Returns: We comply fully with UK consumer protection laws. If a product is faulty, not as described, or bought at a distance, you are entitled to a refund or replacement – including a 14-day right to cancel an online purchase (subject to any statutory exceptions). Except as required by law, purchases made as part of fundraising (e.g. donation rewards) are non-refundable. This does not affect your statutory rights.
Fundraising-linked purchases may not be refundable except where legally required.
8. Raffles, Lotteries & Competitions
8.1 Compliance
All raffles are conducted in accordance with applicable UK legislation and Gambling Commission guidance relating to exempt or small society fundraising activities.
Where required, we will obtain any necessary licences or registrations (for example, for online or larger-scale lotteries) in compliance with the Gambling Act 2005.
8.2 Entry Conditions
Entrants must be 18 years or older
Entry requirements and deadlines will be clearly stated
Prizes are non-transferable and non-exchangeable unless stated
8.3 Winner Selection
Winners are selected fairly. If a winner cannot be contacted or does not respond within the stated timeframe, an alternative winner may be chosen.
9. Donations & Fundraising
9.1 Donations
All donations are voluntary and non-refundable unless required by law.
9.2 Use of Funds
Funds raised may be used for:
Purchasing pet food and supplies
Educational and outreach materials
Operational costs necessary to deliver services
We make no guarantee that donations will benefit specific individuals or animals.
10. Sponsors & Supporters
10.1 Nature of Support
Sponsors and supporters may contribute via:
Financial donations
Product donations
Services or in-kind support
Event hosting or promotion
Support does not imply control, endorsement, or partnership unless explicitly agreed in writing.
10.2 No Endorsement Clause
Reference to sponsors, supporters, or donated products does not constitute:
Nutritional endorsement
Product recommendation
Guarantee of quality or suitability
Any views expressed remain those of The Good Paw Project unless otherwise stated.
10.3 Sponsor Liability
Sponsors and supporters bear no responsibility for:
Allocation or distribution decisions
Outcomes for recipients
Advice provided by The Good Paw Project
11. Limitation of Liability
To the fullest extent permitted by law, The Good Paw Project disclaims all liability for loss, injury, damage, or expense arising from:
Use of our website or materials
Receipt or use of food, products, or supplies
Reliance on advice or educational content
Participation in raffles or fundraising activities
However, we do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded by law. Your statutory rights are not affected.
12. Safeguarding & Conduct
We are committed to inclusive, respectful, and non-judgemental support.
We reserve the right to:
Refuse service
Withdraw support
Restrict access
Where behaviour is abusive, threatening, discriminatory, or otherwise inappropriate.
13. Intellectual Property
All content, branding, and materials are the intellectual property of The Good Paw Project unless stated otherwise.
Unauthorised reproduction, resale, or distribution is prohibited.
14. Privacy & Data Protection
Personal data is processed in accordance with UK GDPR and our Privacy Policy.
Our Privacy Policy explains what data we collect, how we use and protect it, and the rights you have over your data (such as access, correction, or deletion). We only use your personal information for the purposes outlined and with a proper legal basis for processing.
15. Amendments
We reserve the right to amend these terms at any time. Updated terms will apply once published.
16. Governing Law
These terms are governed by the laws of England and Wales, and disputes shall be subject to UK jurisdiction.